Question

CHOOSE ONE OF THE EVOLUTIONS OF CRITICAL INCIDENT TECHNIQUE AND DISCUSS HOW IT MAY HAVE MADE THE APPLICATION OF CIT TO SPECIFIC LEADERSHIP CONSULTATIONS MORE USEFUL

Answer 1

Critical Incident Technique helps understand the underlying problem of human behaviour. CIT in leadership can help understand the underlying problem behind why a project cannot be completed due to the interacting parties, which is the leader and his team members. The steps in CIT include, first is to review the incident, the second step involves, fact-finding, it includes collecting the details of the incident from the participants, which in this case would be members of the team. When all of the details are collected, the next step involves identifying the issue. Once the underlying problem has been identified, a decision can be made on how to resolve the issue based on various possible solutions.