Question

You have been working as a Sales Supervisor for the past years and have consistently achieved great sales numbers. Due to personal reasons, you have recently been unfocused at work and as a result your work performance has declined. Additionally, due to changes in the market, the sales figures of your team have decreased as well. Your Sales Director does not seem to be taking the changes in the market into account and is blaming your poor performance on poor leadership on your part. What would you do and why? Choose the BEST and WORST options (i.e. you need to select 2 options from below and provide explanation).

a) You explain your personal situation to the director and apologize for the decline in the performance of my team. You ask to take a few days off to recuperate.

b) You make a decision to put aside your personal situation and consult other experienced sales peers regarding their ways of coping with a volatile market. You devote yourself entirely to find improvement to perform better in your work.

c) You update the director on the changes in the market and explain that there is nothing that can be done at the moment to improve sales.

d) You scold your team members for their poor performance and set new, more attainable sales targets in line with the changes in the market.

Answer 1