Question

People communicate using verbal communication while talking to each other in person or over the telephone. Nonverbal communication includes facial expressions, gestures, mannerisms, eye contact, posture, and tone of voice. Nonverbal and verbal communication may be as equally challenging to decipher. While verbal communication might be thought of as the easiest method to communicate, there are occasions when it is not as simple. For example, a sales person must pay close attention to the nonverbal communication of a potential client. Making eye contact and affirmative expressions or movements will let the sales person know the client is possibly interested in the product or service but if the client is avoiding eye contact or not paying attention at all, this might be a big indicator that the client is not interested.

a.Is nonverbal communication as important as verbal communication?

b.What other nonverbal communication signs can you think of?

Answer 1

Answer:
a.   Nonverbal communication is as important as verbal communication. Because around 80% of communication is done by non-verbal communication. It consist body language and gestures.

b.
In Non-verbal communication we express our emotions and feelings like anger,joy,happiness,curiosity,tension, hurt, sorrow, anxiety, pleasure, hope, etc.
People express these feelings unconsciously normally. They show their empathy with non-verbal communication.