Question

Which one of the following is not a fundamental value which forms strong business partnerships?

a. Empowerment

b. Trust

c. Mutuality 

d. Duration

Which of the following is not a consultant activity that can be applied in efforts to promote employment for persons with disabilities?

a. Evaluation

b. Facilitation

c. Conducting Inventory 

d. Demonstration

Methods by which "networks" are grown and expanded include all of the following, except: 

a. community

b. recreation

c. non-diverse experiences

d. education

Which one of the following is not a strategy to facilitate customer service and satisfaction?

a. Avoid customer service complaints

b. Respond quickly or quickly offer customer service

c. Treat colleagues as customers

d. Underpromise and overdeliver customer service

Self-determination and choice best describes which one of the following statements:

a. The job seeker is passive and does not participate in career exploration.

b. The job seeker is "placed" in a job by a disability specialist or disability employment organization.

c. The job seeker explores the entire job seeking and job development process on their own.

d. The job seeker actively participates in partnership with an intermediary during the job seeking and job development process.

When improving measurement efforts, which of the following steps uses data to identify customer service issues that need immediate attention?

a. Sharing the results

b. Outlining reasons for measuring customer satisfaction

c. Analyzing the data to improve services and processes

d. Analyzing your employee feedback

Which of the following is not an active marketing strategy?

a. Develop an elevator speech 

b. Use past partners and references

c. Use business letters as marketing tools

d. Study and define the market

Answer 1

1. The correct answer is Option D. Duration is not a fundamental value which forms strong business partnerships.
2. The correct answer is Option C. Conducting inventory is not a consultant activity that can be applied in efforts to promote employment for persons with disabilities.
3. The correct answer is Option C. Non-diverse experiences are not methods by which "networks" are grown and expanded.
4. The correct answer is Option C. Treating colleagues as customers is not a strategy to facilitate customer service and satisfaction.
Please post the other questions separately as we are supposed to answer just one question or four sub parts of a question.