Explain the roles of verbal and nonverbal communication in interpersonal interactions
Interpersonal communication relies on the explicit meaning of words, which is expressed verbally through the information conveyed. It also includes implicit messages, which are expressed through non-verbal behaviours. In verbal communication, sounds and language are used to relay a specific message. Clarity of speech, remaining calm, being attentive and actively listening are processes that facilitate verbal communication. Non-verbal communication, on the other hand, serve as signals that can give clues, information, and meaning to the interaction that extends beyond verbal communication. Non-verbal communication relies on facial expressions, the tone and pitch of the voice, gestures displayed through body language and the physical distance between the communicators.
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