Question

QUESTION 21

Luann believes that people should tell it like it is when communicating with others because being up-front saves time and energy in the long run. Luann’s guiding principle in verbal communication is __________.

		directness
		face-saving
		peaceful relations
		indirectness

2 points   

QUESTION 22

The local newspaper allows readers to make comments on stories in its online edition. Readers do not have to give their names, and many of the comments are extreme. This is an example of __________ messages.

		onymous
		anonymous
		denotative
		connotative

2 points   

QUESTION 23

When making the company newsletter, Janet includes the anniversaries of all the people of her race, but omits the anniversaries of the office’s employees of a different race. Janet’s behavior can be described as __________.

		sexist
		racist
		heterosexist
		ageist

2 points   

QUESTION 24

Intensional orientation refers to the tendency to __________.

		view people, objects, and events in terms of how they are labeled rather than in terms of how they actually exist.
		respond to things as they are rather than as they are labeled or talked about.
		see the middle ground as well as the extremes.
		group unlike things together and to assume that because they have the same label, they are all alike.

2 points   

QUESTION 25

Marty holds up two fingers while telling Henry he will be back in two minutes. Marty has used nonverbal communication to __________ verbal communication.

		regulate
		repeat
		complement
		contradict

2 points   

QUESTION 26

During stressful situations, Quinn tends to play with his glasses to calm his nerves and focus his attention. Quinn’s nonverbal action is an example of an __________.

		emblem
		adaptor
		affect display
		illustrator

2 points   

QUESTION 27

When you come into a lecture hall early, place your books and jacket on a seat, and then go out to talk with friends, you have engaged in behavior best described as __________.

		dominance
		transactional
		relational
		territorial

2 points   

QUESTION 28

The “spiral of silence” theory suggests that you are more likely to voice __________ than __________.

		agreement; disagreement
		disagreement; agreement
		assertiveness; aggression
		conspiracy; agreement

2 points   

QUESTION 29

Temporal communication is concerned with __________.

		time
		distance
		rhythm
		silence

2 points   

QUESTION 30

Statements such as, “I’m going to tell you something because I consider you a friend,” and “Please listen to everything I have to say before you respond” are most appropriately made in which stage of conversation?

		feedforward
		business
		opening
		feedback

Answer 1

21. Directness as the communication is dorectly done

22.anonymous as the names are not given

23.racist as she discriminates on the basis of race

24. View people , objects, and events in terms of how they are labeled rather than in terms of how they actually exist as this is the definition of intensional orientation

25. Complement as it enhanced the quality of communication

26. Affect displays as it shows the emotional aspect in a non verbal manner

27. Territorial as the blocking of seat can be termed as his territory now

28. Agreement, disagreement as they fear the exclusion

29. Time as it uses the concept of formal time i.e. time described by culture

30. Feed forwarding as an introduction of the content of the communication is given