Consider a job that you have had or
that you currently hold. (Or the
job of a friend or relative). List at least three conceptual
criteria
for performance on this job. List at least one actual
criteria.
Is there likely to be deficiency using this actual criteria?
Is there likely
to be contamination with this actual
criteria?
Example:
One important aspect of my job involves teaching. Conceptual
criteria for the job of teacher might include these: being
organized,
being able to convey the subject matter clearly, being
knowledgeable
about the subject matter, and grading assignments and exams in
a
timely, fair manner.
An actual criterion is student evaluations. There is
contamination
(i.e., measuring something that we do not want to be measuring)
in
student evaluations because instructors who are easier graders tend
to
receive higher evaluations than those who are more difficult
graders.
There is also deficiency in that course evaluations cannot
adequately
capture the instructor's knowledge or fairness. (A perspective
other
than that of a student might be needed to completely capture
these
conceptual criteria.)
My main job is selling herbal products door to door.
Conceptual criteria of the job: It needs to be hard-working. One should have complete knowledge of the product. One should have patience to handle the customers. One needs the knowledge of understanding the customers seeing their face.
Actual criteria: One needs to have the capability to understand the customers.
Deficiencies in actual criteria: It is not easy to understand the customers.
There is contamination. The customers sometimes behave very rudely. Sometimes the job appears very distressing. Sometimes I become helpless being unable to reach at the target.
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