Following are the ways for a sincere apology on social
media:
- Have a soft tone in words.You may mention / say content
assertively but not aggressively.
- Investigate/ Find the reason behind your apology, such as 'what
is demanding apology?', 'What is the need behind it?', 'Is it
directed towards a specific person/group of persons?','How will I
feel after apologizing?, 'Will this relieve the distress I have? If
yes, then Apologize.
- Responding time window has to decided.In other words, the time
within you would apologize has to be specified.Do not leave it for
a long time.Acknowledge it,respond to it and Understand it.
- The apology should be solution focussed.
There are no references as the content is originally written by
me.
Best wishes.