Question

In the context of total quality management (TQM), which of the following statements is true of quality partnering?

a. In quality partnering, the work of quality partners is viewed as an interruption to the normal work routine.

b. It makes it possible to detect and address defects early in the product life cycle, when they can be corrected most easily.

c. It is usually done after a product is completed or a service is delivered.

d. In quality partnering, quality control is seen as separate from everyday work.

Answer 1

b. It makes it possible to detect and address defects early in the product life cycle, when they can be corrected most easily.

Total Quality System is a philosophy that involves everyone in the organization in a continual effort to improve quality and achieve customer satisfaction. Hence with Total Quality Management in place, the Organization works together to guarantee Quality services to all its stakeholders. In this regard, when it comes to quality partnering, the activity commences right since the product gets into the Product life cycle wherein constant monitoring of the Product’s quality ensures its performance to the optimum levels. Moreover, due to the early detection of the defects found in the activity, it becomes easier to intervene and control the same and hence they can be corrected in an efficient manner under, partnered with quality under the TQM context.