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In the context of the feedback control model, which of the following statements is true of...

In the context of the feedback control model, which of the following statements is true of the balanced scorecard management control system?

a. The use of a performance management approach to implement the balanced scorecard can hinder short- and long-term organizational results.

b. The simplicity of this system causes some managers to underestimate the time and commitment needed for the approach to become a truly useful management control system.

c. The use of this system can increase organizational performance if managers implement the balanced scorecard using a performance measurement orientation.

d. The balanced scorecard management control system is a true fit for every organization in every situation.

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Answer #1

Balanced score card

It is the mechanism through which performance is managed. Considering all the performance of the organization, a comprehensive judgement is made in four main perspectives namely, financial, customer, business and internal processes, and learning and growth.

It takes into consideration financial as well as non-financial goals and the respective performances as one system and thus provides an overall review.

Among the given statements; statement that “The use of a performance management approach to implement the balanced scorecard can hinder short- and long-term organizational results.” is correct.

Thus, option a is the correct option.

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