Question

My questions comes under MBA 5005 in a question for a paper. Legal and Ethical Challenges in a Multinational Organization. Identify potential ethical and propose recommendations for furture occurrences. Need help in answering this scenario.

Scenarios: 5 Kwong Lee, a customer of the photo department at a Welexron store in New Jersey, completed her order online, supplying her full name an phone number. When she picked up her prints at the store, she noticed the receipt showed her name as Ching Chong Lee. Lee was visibly upset and later so angry that she could not eat or sleep.

Question: Identify possible claims Knong Lee might bring against Walexron and the employee who printed the receipt. Which party is most likely to win? why?

Answer 1

In this specific case it is clear issue of racial discrimination which is illegal in United States of America under the act of federal and state discrimination law.
Knong Lee her full authority to make a claim under the same act as Ching Chong is considered to be pejorative,racial slur for Asians. This the specific incident could be reported under the act of Federal and state discrimination law.
In this specific case Knong Lee is most likely to win as she clearly has a written receipt for the slang used by CVS. And this is specific condition is directly a representation of racial discrimination which Asian usually face in such environment.