Question

__________ includes many functions that are considered non-core to the primary business strategy, such as financial...

__________ includes many functions that are considered non-core to the primary business strategy, such as financial and administration processes, human resource functions, call center and customer service activities, and accounting.

(Select 1)(2pts)

Cloud computing

Business processing outsourcing (BPO)

SaaS

IT outsourcing

Business   Operations-Management   
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Homework Answers

Answer #1

It is the Business processing outsourcing (BPO).

BPO is typically categorized into back office outsourcing which includes internal business functions such as human resources or finance and accounting, and front office outsourcing which includes customer-related services such as contact center services. BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighboring (or nearby) country is called nearshore outsourcing.

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