Discuss which side of the "Controversy" you side with (and why): is "good management" good management no matter where it is practiced (in any industry), or should the management approach be different in the health care environment (vs. any other industry).
I believe that the management approach must be different in the healthcare environment as one needs to be very careful while dealing with the patient's health. As the basic goal of any other industry is to increase their market share in order to reach the desired goal of the organisation which is to maximize their profit. Whereas the healthcare environment is patient-centric and needs a different managerial approach in-order to ensure various components such as Time, Safety, Efficiency and so on.
Healthcare quality can be defined as the prospect of Healthcare
service providers to expand the degree of current healthcare to
meet the requirements set for achieving a favourable outcome. In
plain English, we can call it the measurement of the value that it
holds i.e if something is good enough and it is suitable to serve
the required purpose.
The various component that might increase or decrease the value of
Healthcare quality in the eyes of the consumer can be classified
as:-
SAFETY which refers to avoid harm to the lives of the
patient.
EFFECTIVE which means providing the best solution to the patients
with full utilization of all the current standards.
TIME which means the time spent gathering the solution and
providing it to the patient.
EFFICIENCY which means to avoid wastage wherever possible.
PATIENT CENTRIC which means providing an atmosphere where the
patients feel safe and relaxed.
Two skills required to increase Healthcare quality are:-
Overcoming challenges and barriers to set a goal and effectively
pursuing it. This tenacity is the key to increasing the quality of
Healthcare services.
Working with other and collaboration is the most important aspect
that a person requires to be able to be efficient enough to
increase the quality of Healthcare service.
The five components of a system are:-
Standards: Every system needs a standard operating phase which
includes the hardware and software requirements. This sets the
requirements and the connected components of any system
together.
Key environmental dependencies: which means the interrelationship
of all the component entities and their interactions with the
outside environment.
Distribution of the different system components: which means that
with an increase in a new component or technology or interaction of
a system, a new distribution of this entities takes place
efficiently in the system.
Technology or building blocks: which mean that a system is
self-sufficient within the scope of its own working processes and
does not depend upon other factors, the building block of such a
system is based upon the technology necessary to run the system
effectively.
Whereas other industries follow the usual criteria unlike the healthcare system such as:-
1. IDEA IMPLEMENTATION.
2. PRODUCTION AND DESIGNING PHASE.
3. TESTING PHASE.
4.BUSINESS PHASE AND MEETING.
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