Question

Discuss how attitudes impact organizational performance positively or negatively.

Answer 1

A good attitude always helps an organization whether it is front facing or a backend Industry. A good attitude with Sales and marketing people will bring more business to the firm as they are engaged in direct touch with the customer base directly or indirectly. Similarly, a good attitude at workplace also helps in keeping workplace environment healthy and productive, hence it contributes a lot to the organization in terms of motivating an employee, engaged employee and happy employee which ultimately contribute to more profit and revenues.

Whereas on the similar pattern a bad attitude ruins a company image in all ways in front of the customer and in the market as well.