Question

Give three examples of the advantages that Zappos offers customers and describe how the supply chain supports each advantage.

Answer 1

Give three examples of the advantages that Zappos offers customers and describe how the supply chain supports each advantage.

??Example 1 - It provides efficient and timely delivery of new products

• Warehousing and Inventory Management of Zappos is very effeicient

??Example 2 - Customers and vendors are always happy and content with Zappos

• vendor relations program. Zappos takes a very different approach to supplier relationships than many of its peers in the retail industry.

??Example 3 - Drop Ship

• drop ship model is used to achieve as many customer deliveries as possible.