Question

27. Which of the following is not an indicator for measuring success in the following scenario (from Q11)? The hospital creates a forward-looking plan to focus on comprehensive, coordinated, and measurable services and staff needed within the community that will allow it to stand out from the competition.

A)	Attain accreditation

B)	Decrease in billing errors

C)	Increase revenue from reimbursements

Answer 1

Attaining accreditation will definitely help the hospital in standing out from its competition, since only the hospitals which meet certain eligibility criteria can get accreditation.

Increase in revenue from reimbursements is also a meausure of success as it is sign of more number of people interested in getting treated at the hospital. In addition, it acts as an measure of profitability of the hospital.

Decrease in billing errors is a sign of improvement in the operations of the hospital. It is definitely desirable, but the other two options act as better indicators of success comparatively.

So, the answer would be b) decrease in billing errors.