how is the success of your operation assessed ? is this approach appropriate?
I believe that the success of any operation depends on some factors like the quality of the service, cost, profit incurred, stakeholder satisfaction, etc. and based on the measurement of such factors the success and ability of an operation is assessed. I believe this approach is appropriate because all the important and effective meausres are being evaluated based on the same. Cost, quality, satisfaction are the most important factors and based in such factors the operations and the effectiveness of the operation is measured.
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