Question

It is the responsibility of the ________ to make sure that the customer is satisfied that...

It is the responsibility of the ________ to make sure that the customer is satisfied that the work scope is completed in a quality manner, within budget, and on time.

project manager

contractor's organization

project team

stakeholders

The project manager needs to keep abreast of the degree of ____ throughout the project by regularly talking with the customer

schedule delays

budget increases

customer satisfaction

quality problem

The effective project manager is able to cope with constantly changing conditions.

True
False

Conflict between team members should be handled by

the team members themselves.

the project manager.

a human resources representative.

higher level management.

In the ____ approach, conflict is viewed as a win–lose situation.

competing

avoiding

compromising

battling

The third stage of team development is known as:

norming

storming

performing

forming

____ provides an opportunity to gain new information, consider alternatives, develop better solutions to problems, enhance team building, and learn.

Prying into personal information

Conflict

Team meeting

The project design meeting

The ____ sets the tone for the project

project progress meeting

project kickoff meeting

project design meeting

project status meeting

The project final report is a summary of the project including

accomplishments since the last report.

planned corrective actions for the project

an accumulation of progress reports.

the original need, project objective, and actual versus anticipated benefits.

The heart of communication is

listening.

talking

words

understanding

The primary purpose of a ____ meeting is to identify and resolve problems.

problem-solving

status review

communications flow

technical design review

In a ______________ the project manager is the intermediary between the company and the customer.:

matrix organizational structure

functional organizational structure

hierarchical organizational structure

autonomous project organizational structure

The ____ type organization structure is highly responsive to the customer.

Matrix

Functional

Progressive

Project

Homework Answers

Answer #1

The correct answer is "project manager".

The success of the project depends on how effectively it has been managed by the project manager. Project manager has many different skills and handle the temporary team whose role ends once the project is completed. Project manager is responsible for project budget and focus on completing the project on time.

The project success depends on five factors. and project manager plays important role in managing these five factors effectively.

  • People - this includes suppliers, stakeholders, experts, etc who are a part of the project needs to be smart, knowledgeable, experienced and efficient so that they can work as a team to complete the project successfully.
  • Planning - it is very important to do the planning smartly and all the stakeholders should attend the planning process so that they can work effectively throughout the project life.
  • Effective communication - it is very important to maintain open communication system within the team for the success of the project.
  • Effective risk management - it is important for the project manager to do risk analysis and prepare an action plan accordingly so that risk can be managed appropriately.
  • Effective project closure - the project should be closed strongly keeping all the factors in mind like testing, project delivery, release and customers are satisfied with the end result.
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