Question

It is the responsibility of the ________ to make sure that the customer is satisfied that the work scope is completed in a quality manner, within budget, and on time.

	project manager
	contractor's organization
	project team
	stakeholders

The project manager needs to keep abreast of the degree of ____ throughout the project by regularly talking with the customer

	schedule delays
	budget increases
	customer satisfaction
	quality problem

The effective project manager is able to cope with constantly changing conditions.

	True
	False

Conflict between team members should be handled by

	the team members themselves.
	the project manager.
	a human resources representative.
	higher level management.

In the ____ approach, conflict is viewed as a win–lose situation.

	competing
	avoiding
	compromising
	battling

The third stage of team development is known as:

	norming
	storming
	performing
	forming

____ provides an opportunity to gain new information, consider alternatives, develop better solutions to problems, enhance team building, and learn.

	Prying into personal information
	Conflict
	Team meeting
	The project design meeting

The ____ sets the tone for the project

	project progress meeting
	project kickoff meeting
	project design meeting
	project status meeting

The project final report is a summary of the project including

	accomplishments since the last report.
	planned corrective actions for the project
	an accumulation of progress reports.
	the original need, project objective, and actual versus anticipated benefits.

The heart of communication is

	listening.
	talking
	words
	understanding

The primary purpose of a ____ meeting is to identify and resolve problems.

	problem-solving
	status review
	communications flow
	technical design review

In a ______________ the project manager is the intermediary between the company and the customer.:

	matrix organizational structure
	functional organizational structure
	hierarchical organizational structure
	autonomous project organizational structure

The ____ type organization structure is highly responsive to the customer.

	Matrix
	Functional
	Progressive
	Project

Answer 1

The correct answer is "project manager".

The success of the project depends on how effectively it has been managed by the project manager. Project manager has many different skills and handle the temporary team whose role ends once the project is completed. Project manager is responsible for project budget and focus on completing the project on time.

The project success depends on five factors. and project manager plays important role in managing these five factors effectively.

• People - this includes suppliers, stakeholders, experts, etc who are a part of the project needs to be smart, knowledgeable, experienced and efficient so that they can work as a team to complete the project successfully.
• Planning - it is very important to do the planning smartly and all the stakeholders should attend the planning process so that they can work effectively throughout the project life.
• Effective communication - it is very important to maintain open communication system within the team for the success of the project.
• Effective risk management - it is important for the project manager to do risk analysis and prepare an action plan accordingly so that risk can be managed appropriately.
• Effective project closure - the project should be closed strongly keeping all the factors in mind like testing, project delivery, release and customers are satisfied with the end result.