Question

How would you define quality of care from the provider and patient perspectives?

Why do you believe that quality can be viewed as a strength and a weakness of the U.S. health care system?

Be sure to provide at least 2 reasons for this, and provide specific examples for discussion.

Identify several difficulties and several benefits of working with licensed independent practitioners to improve quality in a typical hospital. What considerations should managers keep in mind when working with them?

Answer 1

a) From the Provider's perspective, quality is fit to use. Whereas from the patient's perspective, he or she wants Reliable and relevant treatment every time and enough responsiveness from the Providers. In other words, the patient somehow expects all the five service dimensions to be covered,

b) Strengths:

1. It includes everything including primary care, preventive care to all the chronic diseases.

2. The healthcare condition of the US citizens has significantly improved over the past 10 years and the policies have consistently been replicating the improvement in the healthcare conditions.

Weaknesses:

1. The cost of providing health care services is consistently rising

2. The challenges related to quality health care is also increasing.