Question

Please answer the question below

Question: Give an example of a time when you were a part of an organizational culture that used mistakes/problems to blame those involved as well as one that used such issues as opportunities. What message does it send when the culture encourages those involved to view mistakes/problems as opportunities for improvement rather than as reasons to blame or punish?

Answer 1

Globalization has changed the concept of business. Before the globalization resources were limited as well as the trade rules were restricted which was applied on to them. The business culture was different. The risk in doing the business were much high and the owner of the business had the controlling power of the business from operation to financial activities. The resources were limited and costly. Hence, the employee should be very carefully while handling the resources. In the organization where there are many numbers of department such as sales, finance, HR, production etc. always have the conflict if the work was not done on time and the credit of the project. For example, finance department always says that I don’t have fund to purchase new material reduce the waste while production or it may say to Sales department that reduce the fund for the sales etc. So, if the problem arises then every department blames others for the delay or any loss. This was also because of technology was not present it takes time to spread any new in the market that the reality was something else hence the company blames other companies or their vendors for their own mistakes.

But after the globalization, virtual reality and the technology-oriented environment, the things are getting transparent and real. Now the culture of the business organization has been changed from the laming others to accepting the mistake. As the transparency could not allow to hide any shortcoming in the business hence, the way of doing business has been modified. Now the corporate or even employees of corporate accept their mistakes and rectify them and make the product or services better at the customers end. Hence, the mistakes/problems can be seen now a days as opportunities which actually enhances the business fame and reputation.

The message it sends when the culture encourages those involved to view mistakes/problems as opportunities for improvement rather than as reasons to blame or punish are as follows:

1. The learning from the mistakes always brings new ideas.
2. Don’t have to waste time in covering mistakes.
3. Failure often opens new doors.