Question

1) You may have innate abilities, but Emotional Intelligence isn't one of them. How can you improve your Emotional Intelligence and your abilities to use it in business communication?

2) How many people do you have to be aware of in business communication and in what ways do you need to be aware of them? How does knowing this help you become more Emotionally Intelligent?

3) What place, if any, does perfection have in business communication? How will you use this knowledge to help you communicate more successfully in business?

4) What role does criticism play in improving your business communication? How will you actively seek out criticism?

5) What role does Emotional Intelligence play in collaboration? How does collaboration support successful business communication?

Answer 1

1) Ways to improve emotional intelligence :-

a. To improve own EI, a I need to understand my own reaction towards other people.

b. Identifying how I am handling stressful situations.

c. Identifying how my actions affecting other people's.

d. Understand the concept of empathy and practice it.

e. Control and manage own negative emotions.

1) Usage of EI in business communication :-

a. With high emotional intelligence, I can manage myself better while communicating with my coemployees.

b. It brings professionalism in business communication.

c. EI can help me to manage myself better.

d. Emotional intelligence can help me to better understand people as well as to motivate them.

e. Employees with emotional intelligence may able to fulfill their responsibilities effectively.

Hope this helps :)