Question

1.Marketing and sales, research and development, and human resources are all aspects of a company’s

A.strategy

B.customer service

C.production

D.operations

E.logistics

2. An example of the production function of the value chain is

A. a car manufacturer advertising its new minivan.

B. a skincare company researching consumer needs.

C. a bank originating a loan for a customer.

D. a retailer training and motivating its employees.

E. a manufacturer of home appliances designing a new dishwasher.

3. _____ is a support activity of the value chain.

A. Logistics

B. Marketing

C. Customer service

D. Production

E. Research and development

4. At Kleen-Korp International, the board of directors meets each year to determine how resources will be allocated. The Kleen-Korp board will be determining the firm's

A. folkways

B. controls

C. mission

D. incentives

E. processes

5. In terms of organization architecture, _____ refers to the employees of the organization, the strategy used to recruit, compensate, and retain those individuals, and the type of people that they are in terms of their skills, values, and orientation.

A. people

B. controls

C. organizational culture

D. incentives

E. processes

Answer 1

1. Marketing and sales, research and development and human resources are aall aspects of a company's strategy. Option A is right.

2. A bank originating a loan for a customer is an example of production in the value chain. Option c is right.

3. Research and development is the support activity of a value chain. ALl other options are main activities. Oprion E is right

4. By determining the company's strategy of resource allocation, the top management is working on the controls of company. Option B is right.

Note: As per policies, I can answer first 4 parts of a question. Inconvenience is regretted.