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What would 4 measurable short-term and 4 measurable long-term goals be for an outpatient diabetes clinic...

What would 4 measurable short-term and 4 measurable long-term goals be for an outpatient diabetes clinic in an underserved Hispanic neighborhood?

How would these measures look in a balanced scorecard?

Business   Operations-Management   
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Answer #1

4 measurable short-term goals are

  • To provide patient centric service
  • To provide qualitative service at affordable price
  • To recruit and maintain well qualified doctors and nurses
  • To cover more and more areas of diagnosis

4 measurable long-term goals are

  • To make more footfall over the time
  • To provide tertiary and advance level of care
  • To cover all the geography in the cover area
  • To increase more penetration in the region

In balance score card all these goals will be a part of the 4 strategies that the health care organization will deploy. Congruence of these goals will keep the balance score card unique and achievable.

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