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Who are people that might not want to use an online scheduling system when making an...

Who are people that might not want to use an online scheduling system when making an appointment to see their doctor? Explain their reasons.

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Answer #1

The people who do not want to use the online scheduling system for appointment are those who don't prefer technological advancement in the critical service industry like healthcare. These people are much concern about the health and want to have the same doctor of their choice available every single time they visit a hospital. Such people are extra conscious in everything.

1. Their reason could be no trust in the online scheduling system

2. Don't want to compromise on health care prefer to visit a doctor or an appointment themselves

3. Don't trust the technological system of payment and all.

4. They are not familiar with the online scheduling technology and don't want to learn it either

5. Lack of trust in transaction and e payment methods

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