What are the three major components in quality training recommended by Juran?
The Juran Trilogy was developed by Dr. Joseph. The Juran Trilogy is an improvement cycle that is meant to reduce the cost of poor quality by planning quality into the product/process
the three major components in quality training recommended by Juran;
1.Quality planning.(establish quality goals, identify customer needs, translating the needs into language, developing the product for this needs, optimizing).
2.quality control.(have to prove that it can run under process, transfer process to operation).
3.quality improvement.(seek the process via tools of diagnosis).
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