Question

Take a look at the Organization Chart provided by the company. • Based on your knowledge of hierarchies, would you say that this team has tall structure or flat structure? Underline your selection: • Tall Structure • Flat Structure

Answer 1

The Scale of operations in the business of our Company is small. Therefore, our Company has lesser number of employees working in the Organization. In this case, it has a Flat Structure. This is so because it enables more approachability across all the levels of Management thereby creating a congenial atmosphere to work in. Moreover, since the employee strength is also be less, anyway, the levels of management is relatively lesser in our Comany. The seniors in the flat structure like that of ours, are friendly to the subordinates and hence the employees are more liberal to use innovation at work. Further, in our Company, employees are in fact highly motivated set of personnel as the interference of the management to their activities is very minimal. Flat structure further helps in bridging the gap between the employee’s independence in question to that of the customer’s expectations from the company in the sense that employees attempt in full-spirit to meet the customer-service standards thereby keeping the customer base happy and satisfied with the service delivery of the Organization owing to the Boss-less culture. It also facilitates the new hired employees with the opportunity to understand the Organization better in its own free way and not based upon what type of information the management wants to share. In addition, it makes the employees more responsible and accountable towards their activities as they are the boss and not the management who would take any active interest in running the organization. The employees do the needful thereby giving them more confidence to undertake innovative and challenging activities. It replaces the work teams with circles that an employee can join based upon the activity of their interest and the same is therefore not imposed to them by the management thereby ensuring more efficiency in the performances. Therefore, Flat structure in our Company promotes personal freedom for the employees at workplace and especially when the business size is small, this is the most appropriate form of structure.