16.One of the features of global pipelines is that there is often a higher level of _____ about the status of a shipment whilst in transit.
a.certainty
b.uncertainty
c.predictability
d. visibility
17.The ability to to deal with unexpected disruptions is referred to as _____
a.Responsiveness
b.Reliability
c.Resiliance
d.Relationships
18. Customer Value can be defined as
a.The total cost of ownership minus the acquisition cost
b.perception of benefits divided by the total cost of ownership
c.Perception of benefits minus the total cost of ownership
d.The acquisition cost divided by the total cost of ownership
32.The forecasting method that uses the average of the demand for the past n periods is _____
a.Simple Regression
b.Moving Average
c.Weighted Moving Average
d.Exponential Smoothing
16. (Option b) uncertainty
One of the features of global pipelines is that there is often a higher level of uncertainty about the status of a shipment whilst in transit.
17. (Option c) Resilience
The ability to deal with unexpected disruptions is referred to as Resilience.
18. (Option c) perception of benefits minus the total cost of ownership
Customer Value can be defined as perception of benefits minus the total cost of ownership
(CV= B-C).
32. (Option b) Moving average
The forecasting method that uses the average of the demand for the past n periods is Simple Moving Average.
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