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Due to the reduction of human interfaces to the customer (= going digital), how can you influences the customer experiences with your brand / products?
Influencing the customer experiences with the brand / products:
1. Increasing customers trust with high speed delivering products and ensuring them to satisfy their needs on a timely basis is a way to provide best customer experience
2. Organization has to keep themselves updated on customer needs and changing trends in the market in order to give them a pleasant experience
3. Providing quality products and after sales services is another way to satisfy customers
4. Organization should consider engaged customers views and ideas towards improvisation of product and services which keeps them intact with the company.
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