Question

The managers at Blyrie Corp. think that their company's products are of higher quality than the...

The managers at Blyrie Corp. think that their company's products are of higher quality than the products of other companies in the market. However, contrary to their perception, the customers rate the company's products as below average. This is due to the inferior process design specifications in the company. This is an example of _____ in the GAP model.

Select one:

a. Gap 2

b. Gap 3

c. Gap 5

d. Gap 4

Business   Operations-Management   
0 0
Add a commentTranscribed image text
Next >

Homework Answers

Answer #1

0 0
Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Log In

Sign Up

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
Cost of Quality is all costs incurred over the life of a product to achieve product...
Cost of Quality is all costs incurred over the life of a product to achieve product or service quality. The Cost of Quality is a concept of what it costs a company for creating the wrong product or service. Cost of Conformance is the money spent during the project to avoid failures. Prevention costs to build a quality product includes cost for education and training, Document processes, equipment, design costs and time spent to do the job right the first...
Can someone provide me a feedback on the discussion post below. This is a marketing management...
Can someone provide me a feedback on the discussion post below. This is a marketing management class. Thanks . Introduction The pricing strategy of a business is one of the most vital process in the formation of a marketing strategy of a business. There is a need for the businesses to be able to set the right price to remain profitable and to ensure the businesses sustainability through the market competitiveness. The process of determining the right price for the...
Which of the following is associated with convenience products? high price limited distribution Seldom-purchased items High-involvement...
Which of the following is associated with convenience products? high price limited distribution Seldom-purchased items High-involvement purchasing behavior distribution of the product to many outlets A situation in which a day care provider thinks that parents want better food, when in fact parents are more concerned about their children's security is an example of a gap between __________. consumer expectation and management perception management perception and service quality perception service quality specifications and service delivery consumer expectations and service delivery...
Washburn Guitar has been a maker of fine musical instruments since the company's founding in Chicago...
Washburn Guitar has been a maker of fine musical instruments since the company's founding in Chicago in 1883. The company promises that "each guitar [it produces] represents the finest quality at the best possible price." Washburn has four price points: (1) entry level at $349 and below; (2) intermediate level at $1,000 and below; (3) professional level at $1,000 to $3,000; and (4) collectors level at $3,000 and above. Amid the evolving perception that lower prices indicate lower quality, Washburn...
do you agree or disagree and why with the information below: Corporate-level strategies for Mitsubishi Corp....
do you agree or disagree and why with the information below: Corporate-level strategies for Mitsubishi Corp. Vertical integration is a tactic that a company such as Mitsubishi can use to improve its cost leadership position (Strategic Management, 2014c, pp. 249-252). This would work well for a company such as Mitsubishi because the company already has experience with this tactic. Due to the fact that Mitsubishi Corporation already forms many of the links in the value chain it likely will be...
Membership Fee for Purchasing of goods. Consumers are not Subscribing for Goods, but actually they are subscribing for Services.
What do we have in common or not? About Costco :Membership Fee for Purchasing of goods. Consumers are not Subscribing for Goods, but actually they are subscribing for Services.They are selling at less margins to maintain Capped Margins.Maximum, on all products the average margin in an year is 11-12%For maintaining average margin, they have their own brands, where in that brands the margins are much higher than their average margin.These higher margins of own brands will be compensated with lower margins...
INSTRUCTIONS (2000 Words) The papers below cover the philosophies, tools, techniques, new products and processes and...
INSTRUCTIONS (2000 Words) The papers below cover the philosophies, tools, techniques, new products and processes and quality programs for effective implementation of Total Quality Management strategies. Students are required to do a critical review of these papers (papers are attached) and presents findings that are consistent or otherwise to the papers. Students can leverage on other related articles or publications to situate the review and these articles or publications must be properly referenced. 1st PAPER IMPLEMENTING TOTAL QUALITY MANAGEMENT APPROACH...
Organizing Organizing is an important task of managers. Once the organization’s goals and plans are in...
Organizing Organizing is an important task of managers. Once the organization’s goals and plans are in place, the organizing function sets in motion the process of seeing that those goals and plans are pursued. When managers organize, they’re defining what work needs to get done and creating a structure that enables work activities to be completed efficiently and effectively by organizational members hired to do that work. As Starbucks continues its global expansion and pursues innovative strategic initiatives, managers must...
What Is Strategy and Why Is It Important? A creative, distinctive strategy that sets a company...
What Is Strategy and Why Is It Important? A creative, distinctive strategy that sets a company apart from rivals and provides a competitive advantage is a company’s reliable ticket to above-average profits. Illustration Capsule 1.1 discusses how Apple’s strategy led to its becoming one of the most profitable companies in the world, with revenues of more than $225 billion. It’s reputation for superior technological innovation and design capabilities has made its products and services the most popular in the world....
The jewellery industry is undergoing a vast transformation. There has been a shift in the mindset...
The jewellery industry is undergoing a vast transformation. There has been a shift in the mindset of buyers who prefer branded jewellers over traditional retailers. Thus, there is a need for small retail jewellers to accept the change and think like big corporations. Even luxury jewellery brands need to attract buyers to their stores using different techniques. Another hindrance to the traditional jewellery business is the growing popularity of online jewellery stores. Thus, there is a greater need for jewellery...
ADVERTISEMENT
Need Online Homework Help?

Get Answers For Free
Most questions answered within 1 hours.

Ask a Question
ADVERTISEMENT