Question

What is the ideal strategy to deal with conflict and the financial impact of a BPO...

What is the ideal strategy to deal with conflict and the financial impact of a BPO agreement?

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Answer #1

The best strategy to deal with the conflict and the financial impact of a BPO agreement is to adopt a collaborative approach.In this apporoach the parties involved in the partnership communicate personally and understand each other's concerns. Here both the client and the provider look for a win win solution.Both the parties sit down and finds a financial outcome which satisfies both the party's mutual interest. This approach is the most desirable one which requires strong commitment from both the client and the provider.

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