In a business mainly managers are put in to the test whenever there
is a challenges in resolving the ethical issues. Most of the time
the situations will not fall under the official code of ethics and
this is where the manger feels the real heat and pressure.
Ethical
issues at the business can effectively solved when the individual
or the management uses some of the few action.
Ethical
issue exists at the Business at broad sense, where one individuals
action will affect the others, In the office managers decision may
affect the workers, suppliers, customers, shareholders etc. so
first thing need to do is identify the
ethical
issues. identify the alternative course of action. The
handling
ethical
issues at the work place may resolve business as well as personal
dilemmas.
ethical
reasoning skill is very important to make the
ethical
decision. Using this
ethical
reasoning skill decide on the course of the action.Value base and
morality dilemmas are more difficult to handle when the employees
are confused to choose between what is wrong and what is right.the
forward thinking employers who will implement the policies related
to work place
ethics
will some times lead to conflicts due to the diversity opinion,
culture and value of the employees at the workplace. the handling
the
ethical
issue at the business requires caution and the steady approach.
There is no golden rule to solve this ethical issues but the
manager can take few initiatives solve the ethical issues at the
business
- Know the principles- there
are three basic principles we can use to solve the ethical issues
such as moral idealism, intuitionism and utilitarianism . The
principle of the moral idealism states that there is a clear
difference between good and bad, between what is acceptable and
what is not. It therefor asks for the abide by the law rules
without any explanation. The principle of intuition is based on the
assumption by the manager or the HR personnel is enough to
understand the seriousness of the issue and take action
accordingly. the final decision made by them will not affect any
person involved directly or indirectly. The principle of the
utilitarianism is based on the result or the implication. there is
no clear difference between which is good or which is bad, The
focus will be on the issues and its final outcome.
- Balance sheet approach- where the manager writes about pros and
cons of his decision. this helps him to arrive the clear picture of
the things and solve the issue in better way.
- Know the law - It will stop from making employment decision
such as suspension and termination.
- Consult the company code of ethics for further guidance- this is the simple
action will resolve the ethical issue
immediately, based on how specific and comprehensive your company
ethic statement is. The employee code
of ethics will provide the backdrop
on deciding what is right and what is wrong in business decisions,
it will give the clear idea of which decision is more in line with
the organization ethical
commitment
- Share the ethical issue with your
supervisor and ask for the suggestion based on their experience -
the front line employees will face number of issues at their job,
taking ethical advise from the
supervisor will keep employee from out of the trouble and also
helps to resolve the conflicts.
- Discuss the ethical issues at the
workplace with other executives if you at the top level
management
- Speak with the other colleagues from other companies or the
your peer, without divulging company secrets
- Read the news paper article about the other companies who faced
same kind of ethical issues- it will
give the idea about what happened to the others after making their
decisions, what is the best way to resolve the conflict