Question

Identify and list the key processes used by Uber at their individual site locations.Determine 10 corporate level business risks

Answer 1

The key proceses usedby Uber at their individual site locations are:

1. Business Process Management : Account management and operational workflow. Identify potential reveneu leakages,setup necessary gurdrails. Intregrate risk and credit processes into theworkflow. Drive sales policies and compliance.Identify opportunity areas and prepare and implement improvements.

2. Change Management : Work with cross functional teams and business and leaders to identify roles,and responsibilities. Define and employ a structured change management methodology to ensure a smooth transition to the new sales organisations and the related role and processes changes. Create a communication and training plan to ensure all employees fully awarw of the impending changes.

3. Quality and Performance Management : Develope,in partnership with local teams quality management processes across centres of excellence. Establish closed feedback loop processes with training and operations to improve sales performance. Conduct weekly calibration across locations. Drive value added approach.

Uber : 10 corporate level business risks :

1. Mismatch between Ubers corporate and that of its user base.

2. The controversies have impacted the company performance and will likely affect its much-anticipated.

3. Human capital risk - Uber has embarked on a genuine journey to improve its workplace culture

4.Lack of professional driving qualification.

5.Poor faculty background check system.

6. Weak safety concerns

7.Finincial risks.

8.Facing increasingly powerful competitors.

9.Regulation between facilitating enterprise and protecting customers and raising reveneu.

10.Characterisation of its workers as "drive -partners "rather than employees.