Homework Problem 1:
Andreas Drauschke and Angie Clark work comparable jobs for
comparable pay at department stores in Berlin and suburban
Washington, DC. But there is no comparison when it comes to the
hours they put in. Mr. Drauschke’s job calls for a 37-hour week
with 6 weeks’ annual vacation. His store closes for the weekend at
2 p.m. on Saturday afternoon and stays open one evening each week-a
new service in Germany that Mr. Drauschke detests. “I can’t
understand that people go shopping at night in America, says the
29-year-old, a supervisor at Karstadt, Germany’s largest department
store chain. “Logically speaking, why should someone need to buy a
bicycle at 8:20 p.m.?”
Mrs. Clark works at least 44 hours a week, including evening
shifts and frequent Saturdays and Sundays. She often brings
paperwork home with her, spends her days off scouting the
competition, and never takes more than a week off at a time. “If I
took any more, I’d feel like I was losing control,” says the
merchandising manager at J.C. Penney.
While Americans often marvel at German industriousness, a
comparison of actual workloads explodes such national stereotypes.
In manufacturing, for instance, the weekly U.S. average is 37.7
hours and rising; in Germany, it is 30 hours and has fallen
steadily over recent decades.
The German department store workers also fiercely resist any
incursions on their leisure hours, while many J.C. Penney employees
work second jobs and rack up 60 hours a week. Long and irregular
hours come at a price, however. Staff turnover at the German store
is negligible; at J.C. Penney, it is 40% a year. Germans serve
apprenticeships of 2 to 3 years and know their wares inside out.
Workers at J.C. Penney receive training of 2 to 3 days. And it is
economic necessity, more than any devotion to work for its own sake
that appears to motivate most of the American employees.
Mr. Drauschke has a much different view: Work hard when you’re on
the job and get out as fast as you can. A passionate gardener with
a wife and young child, he has no interest in working beyond the 37
hours his contract mandates, even if it means more money. “Free
time can’t be paid for,” he says.
The desire to keep hours short is an obsession in Germany-and a
constant mission of its powerful unions. When Germany introduced
Thursday night shopping in 1989, retail workers went on strike. And
Mr. Drauschke finds it hard to staff the extra 2 hours on strike.
And Mr. Drauschke finds it hard to staff the extra 2 hours on
Thursday evening, even though the late shift is rewarded with an
hour less overall on the job.
Mr. Drauschke, like other Germans, also finds the American habit of
taking a second job inconceivable. “I already get home at 7. When
should I work?” he asks. As for vacations, it is illegal-yes,
illegal-for Germans to work at other jobs during vacations, a time
that “is strictly for recovering,” Mr. Drauschke explains.
At J.C. Penney, Mrs. Clark begins the workday at 8 a.m. Though the
store doesn’t open until 10 a.m., she feels she needs the extra
time to check floor displays and schedules. Most of the sales staff
clock in at about 9 a.m. to set up registers and restock shelves-a
sharp contrast to Karstadt, where salespeople come in just moments
before the shop opens.
Answer the following questions:
a. How does the work culture in the U.S. differ from that in
Germany?
b. What do you see as the basic advantages and disadvantages of
each system? Look at this from both the perspective of the employer
and the individual worker.
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How does the work culture in the U.S. differ from that in Germany
Between the USA and Germany, there is a major gap. Germany concentrates more on quality of life, working rules, working hours and motivation. You know like you take your holiday time to go to your home to spend time with your family at the end of your shift.In the United States, we 're all working several tasks and taking a number of holidays to make sure the employee receives the cash bonus for all the hard work. The workers in Germany work only for their benefit and can preserve their workplace satisfaction by using their holiday time and in return stay in place for longer. But the JCPenny selling rate is 40%, which for a corporation is very high.
What do you see as the basic advantages and disadvantages of each system? Look at this from both the perspective of the employer and the individual worker
Such working methods have benefits and drawbacks. They are not prepared to give up their personal time for work with German employees. When a organization needs them to come and work a couple of hours then they are likely to strike and to refuse or demand that they take the extra shift. They are overworked relative to the United States, but they are more likely to earn extra hours but do less than decent work and provide bad customer satisfaction. The burnt-out workers often have a higher turnover rate.
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