Question

Please discuss how attitudes impact organizational performance positively or negatively.

Answer 1

Attitudes: It is defined as favorable or unfavorable expression towards a person or a thing. People with positive attitude tends to be more dynamic and high performers. People with negative attitude tends to be low performers.

• Employees with positive attitude are more favorable to perform well with more zeal and enthusiasm.
• Employees having trust in the organization will better serve the customers and will be more loyal to the organization.
• Employees who feel they are working more than they are being compensated and has negative attitude will perform badly for the organization.