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What are the characteristics of consumer-focused strategies ?  

What are the characteristics of consumer-focused strategies ?  

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Answer #1

characteristics of consumer-focused strategies are

  • These strategies make promises to consumers
  • A customer-focused strategy is meaningful and long-term interaction with clients
  • A customer-focused strategy is willing to make sacrifices for the sake of customer satisfaction
  • It emphasizes the needs of a particular customer segment over that of the organization.
  • It puts customers at the center of business decisions.
  • A strategy that focuses on maximizing involvement of a customer group, not an activity or project
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