Question

Employees at the People’s Bank do not trust management and there is a shared perception that...

Employees at the People’s Bank do not trust management and there is a shared perception that information is not shared and communication within the organization is inadequate. On January 14th 2018, Roxanne Padmore was assigned the task of selecting and implementing an investment management software at the People’s Bank. The software was intended to eradicate the need for paper and enhance the execution of transaction between various departments. Some of the eventual users of the software included the compliance, audit, investment execution and wealth management departments. The team selected for implementing the software comprised primarily of personnel from the wealth management department. The software selected by Ms. Padmore and her project team is now being used by the organization. At the end of the implementation process employees complained that the software selected was not user friendly and the software previously used was more effective. Employees also indicated that although Ms. Padmore surveyed the organization on the preferred choice of software, the eventual choice was not the best and cost millions of dollars. The software chosen by Ms. Padmore and her team was the leading brand in many developed countries, used by many banks and the Journal of Investment Management Software stated “it was highly effective and lead to long run cost savings”. However, employees have indicated that the software was not user friendly and has many deficiencies. Furthermore, the use of the software prevents employees from fulfilling critical job functions. Moreover, John Smith an employee in the Compliance Department stated that “the software did not take into consideration the peculiarities of the Caribbean and assumed that one size fits all.” Ms. Padmore and the wealth management team that were responsible for implementation have all left the organization.

(b)Discuss how trust may be cultivated at the People’s Bank

Homework Answers

Answer #1

b) When the employees of People's bank is dissatisfied with the management that they don't share the information nad there is a lack of communication between the management and employee. After this issue, Roxanne Padmore and team come up with the new software. Which is effective software and widely use in all the banks. To cultivate the trust of the employee's. Management must have to give the training to all the employees and also share them a pros and cons of the new software. Because management need the change. Employees also have to change their mindset and strategy. Which help them to adopt the new software. By giving the training to employee. Management is able to gain the trust of the employee and they will work on that software.

Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
Citizen Bank employees do not trust management and there is a shared awareness that information is...
Citizen Bank employees do not trust management and there is a shared awareness that information is not shared and communication within the organization is inadequate. Chris Korr, was given the task by one of his managers to select and implement an investment management software at the Citizen Bank. This software is to be used to eliminate the use of paper and beef up departmental transactions. The department that responded to the software change were audit, compliance, investment and wealth departments....
Citizen Bank employees shows little trust for its management team and it is aware that information...
Citizen Bank employees shows little trust for its management team and it is aware that information is not shared and communication within the organization is insufficient. Chris Korr, was given the task by one of his managers to select and implement an investment management software at the Citizen Bank. This software is to be used to eliminate the use of paper and beef up departmental transactions. The department that responded to the software change were audit, compliance, investment and wealth...
Read the following case and answer the questions that follow. Can employees really manage themselves? At...
Read the following case and answer the questions that follow. Can employees really manage themselves? At W.L. Gore and Associates, self-managed teams have helped create a thriving business that has operated profitably for more than 50 years. Gore is a manufacturer that develops innovative solutions for demanding environments. Focusing primarily on protective fabrics, Gore products might be found in clothing worn on a hike up Mt. Everest or in medical implants for the human body. You may have encountered their...
Policing the workplace used to mean reminding employees about personal phone calls and making sure that...
Policing the workplace used to mean reminding employees about personal phone calls and making sure that paper clips did not disappear. But with the computer revolution at work that began in the 1990s, checking on employee behavior at work became considerably more technical. The threats to data security, not to mention other threats for potential lawsuits (e.g., sexual harassment), are now more complex as well. New federal laws pertaining to financial and medical records have put increased pressure on companies...
The term “documented information” is defined in the ISO 14001: 2015 standard as “information required to...
The term “documented information” is defined in the ISO 14001: 2015 standard as “information required to be controlled and maintained by an organization and the medium on which it is contained”. Additionally, it is noted that documented information can be in any format or media and can come from any source as well as documented information can refer to the following: 1) the environmental management system (EMS), including related processes; 2) information created in order for the organization to operate,...
Government is cleaning up the way companies do business after accounting and governance scandals rocked investor...
Government is cleaning up the way companies do business after accounting and governance scandals rocked investor confidence and damaged the reputation of companies large and small. The Sarbanes-Oxley Act (SOX) of 2002 was enacted in response to the high-profile Enron and World Com financial scandals to protect shareholders and the public from accounting errors and fraudulent practices by organizations. One primary component of the SOX is the definition of which records are to be stored and for how long. For...
In today’s mobile, cloud-first world, organizations are allowing unprecedented levels of work to be completed from...
In today’s mobile, cloud-first world, organizations are allowing unprecedented levels of work to be completed from outside of the office. Employees and employers both benefit from the flexibility and efficiency that arises when workers can perform their duties from coffee shops, airports, their homes, and more. As such, providing employees with the ability to work remotely is an excellent way to attract and retain a talented, productive team. The devices and security measures used throughout an organization play a significant...
1.Establishing the virtual Management: As known, managing virtual staff requires a different method or approach than...
1.Establishing the virtual Management: As known, managing virtual staff requires a different method or approach than managing local staff. Due to that reason, Golden Scent has developed a strategic plan to successfully manage its virtual staff in the USA. Identify the suitable manager. to make sure our work will proceed as we planned, Golden Scent willrecruit a virtual manager with the essential skills and knowledge required to manage virtual employees. Find the skilled people to work with. Since not everyone...
Using the model proposed by Lafley and Charan, analyze how Apigee was able to drive innovation....
Using the model proposed by Lafley and Charan, analyze how Apigee was able to drive innovation. case:    W17400 APIGEE: PEOPLE MANAGEMENT PRACTICES AND THE CHALLENGE OF GROWTH Ranjeet Nambudiri, S. Ramnarayan, and Catherine Xavier wrote this case solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. This publication may not be...
Team 5 answer the questions What are 4 key things you learned about the topic from...
Team 5 answer the questions What are 4 key things you learned about the topic from reading their paper? How does the topic relate to you and your current or past job? Critique the paper in terms of the organization and quality. Incentive Systems             In this paper, we will focus primarily on financial rewards that companies use to attract, retain and motivate the brightest and most talented candidates in the labor market. By providing a reward system that...
ADVERTISEMENT
Need Online Homework Help?

Get Answers For Free
Most questions answered within 1 hours.

Ask a Question
ADVERTISEMENT