Question

Some researchers argue that quality management processes can inhibit innovation. Why might this be so? What do you think?

Answer 1

With growing rivalry in the industry, companies are looking for further product and service innovation. When strategically aligned with internal contingencies, quality management has the potential to boost the product, process, and administrative innovation of an organization.

We need to discuss the interaction of creativity between social and technological quality control. In addition, we need to empirically analyze contingency considerations like the scale of the company, mission, and managerial ethics that play roles in moderating the partnership between efficiency and innovation.

Based on this observational research we may consider that social quality management practices are favorably correlated with innovation, not technological quality management practices. We should also appreciate the mutually beneficial interaction between controlling social quality and managing technological quality. Furthermore, our work demonstrates that the favorable interaction between quality control and innovation is moderated by the impact of organizational complexity, mission, and ethics in control.

In many inquiries, the interaction between total quality management (TQM) and creativity was analyzed. There is some difference among the researchers though. Some scholars say that TQM 's effect on innovation depends on the TQM measurements considered, as well as the form of innovation. The significance of innovation and quality management had also compelled organizations to find various driving forces of innovation through quality management practices and to seek new ways of creating it. Academic research that describes the partnership between quality control and invigorating creativity continues to have certain limitations.