Question

What is the impact of suppliers on performance excellence?

Answer 1

Suppliers have a significant role to play in the performance excellence of an organization. Suppliers provide the raw material to an organization whenever they need it and in whatever quantity they need and it helps the organization to meet the demand. Also, when an organization has a good relationship with the suppliers, it provides the organization with access to good quality of raw material that further helps the organization to satisfy its customers. In the absence of a good relationship with suppliers, the organization has a poor customer satisfaction ratio that makes it hard for an organization to survive. Therefore, suppliers have a significant impact on performance excellence.