Question

To be considered for a position with the Operations Section: Describe an experience in which you...

To be considered for a position with the Operations Section: Describe an experience in which you analyzed information and evaluated the results to choose the best solution to a problem. Please include information on the research methods used

Homework Answers

Answer #1

Scenario: Media Content delivery from Production Houses to Broadcast Center

Issue: Delay in handover of final content to Broadcast center executive.

Steps to solve the problem:

  1. Map out the problem using historical data. It was found that after content had undergone final edit at Production house, it takes approximately 60 mins to 90 mins to reach the broadcast center via road transportation. Data was gathered for all programs for one month.
  2. Identify key problem areas. It was observed that apart from distance that separated the Production houses and Broadcast center, the waiting period at the security gate and handover to executive was another delay in the overall process.
  3. To resolve this, a six sigma project was initiated. We took the data and created a hypothesis to check whether adding dedicated lease line connectivity would resolve this problem.
  4. Proof of Concept testing was done for 1 Production house . Data was collected for one month and it was compared with remaining production houses which used traditional road based hard disk delivery.
  5. It was observed that the media transfer was faster than other methods and it gave a platform for executives to directly work on the files received.
  6. A forecast of the data was created wherein the cost based calculations were done to check the viability of using lease lines in the long term.
  7. The statistical analysis proved that the new method gave a cost effective solution and ensured on time delivery of content.
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