Question

explain how you might restructure a job to make it more interesting using job characteristic model JCM and the role of goal displacement when aligning goals to incentives.

Answer 1

The Job Characteristics Model or JCM Model states that the inclusion of 5 core job dimensions may lead to three psychological states, which can increase an employee’s job performance.

The core job dimensions are:

• Skill variety
• Task identity
• Task significance
• Autonomy
• Feedback

The 3 psychological states achieved are:

• Experienced meaningfulness pertaining to job
• Experienced responsibility for the outcome of job
• Knowledge of the actual job results

Any job may be restructured and defined in the above 5 core dimensions so as to highlight the essence of the job and make it more appealing to the employee.

Goal displacement must be done in a way that there is direct relationship between the goal objective and the job objective. This way, aligning goals to incentives becomes transparent and easy.