Question

What specific knowledge, skills and abilities did you acquire from the courses in your concentration of...

What specific knowledge, skills and abilities did you acquire from the courses in your concentration of Human Resource Management? Were there any knowledge, skills and abilities you expected to acquire but did not?

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Answer #1

I believe, as a budding HR professional, I have acquired the following knowledge, skills and abilities from the courses in my concentration of Human Resource Management:

  • Got to know how to focus genuinely much upon the Line and Staff aspects of the Human Resource Management such that it confers the staff with requisite authority to make their decisions while to the Line Managers, to direct the work of subordinates and to the Staff Managers, to authorize to assist and advise line managers in their goals. As an HR Professional, I should facilitate the staff managers to aid the line managers in areas like recruiting, hiring and compensation more efficiently.
  • An HR Professional I learnt few tactics to ensure that the functional strategies support the competitive strategies.
  • An HR Professional’s Role in Executing Strategy should also be well-defined. Execution has traditionally been the heart of HR’s strategic role, and that makes sense. A firm’s functional strategies should support its competitive strategies. This, I am yet in the process of learning. For example, FedEx’s competitive strategy is to differentiate itself from its competitors by offering superior customer service and guaranteed on-time deliveries. This requires highly committed employees— ones who’ll “go the extra mile” to do their best.
  • HR Professionals should support strategy implementation in other ways as well. For example, HR Professionals should handle the execution of firm’s downsizing and restructuring strategies—by out placing employees, instituting pay-for-performance plans, reducing health care costs and retraining employees.
  • HR Team and Value Chain Analysis Strategy execution usually involves identifying and reducing costs, and therefore value chain analysis. A company’s value chain “identifies the primary activities that create value for customers and the related support activities.” Simulation activities have helped me inculcate this as well.
  • Outsourcing—letting outside vendors provides services—is another option. My internship during the course helped me develop an insight to this activity.
  • HR Professional’s Role in Formulating Strategy Formulating a strategic plan requires identifying, analyzing, and balancing the company’s external opportunities and threats, and its internal strengths and weaknesses. HR Professionals could play a significant role here, too. Significance of the same, I well understood in the class.

In terms of knowledge, skills, or abilities I believe there are few essential to being an exemplary HR professional such as an HR professional must address several basic issues, including improving competitiveness, globalizing the firm’s operations, implementing technological and Internet-based advances, and contributing to the firm’s strategic success. What I also expected to acquire but did not as yet is that I felt it shall be also necessary to find an emphasis on practical material that an HR Professional will need to carry out your day-to-day management responsibilities. They should be pro-active and aim at achieving competitive advantage by carefully integrating the cultural, structural & personnel techniques. They should further be Utilitarian and instrumentalist, focusing on strategic fit—both internally and externally. In terms of qualities, they need to be technically sound, empathetic in approach and possess good analytical skills to evaluate the staffing process. All these aspects were more theoretically explained than what I practically acquired as a budding HR Professional.

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