Question

Gul Ahmed has announced the sale on 04 may 2020 for their customers for leftover stock:
Due to lock down announcement through the government and uncertain circumstances answer below
questions:

1. Which medium is preferred to update the valued customers which ensure every customer is
updated and further can be updated with same medium. ?

give answer in detail

Answer 1

There are two methods that would be preferred in this time.

1) email or texting.

2) social media campaign

The option first will be more effective as it would effectively target the valued customers through direct messaging. Those customers would be aware and can make a quick inquiry through the same medium about the sale and related things.

Second option would be preferable if Gul Ahmed does not have emails/contacts of his customers ,but his customers follow him on social media pages at Instagram or Facebook. Using a post ,Gul ahmed can advertise the sale and the option of comments and DMs can be utilized to answer inquiries and queries.