Question

What role does reverse logistics play in supply chain management?

Answer 1

Reverse logistic is  moving goods beyond their typical final destination for re-use, capturing value, or proper disposal. In the present era of e-commerce, reverse logistic plays a crucial role for an organization. we have seen that customer return the product due to damage, shipment of wrong product, product arrived is not the product that was described etc. These things are increasing in the e-commerce era.Reverse logistic is used in these situation to pick product from customer place and return to the manufacturer or seller.