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ERP systems tend not to be customized for particular businesses, and generate standard reports used in...

ERP systems tend not to be customized for particular businesses, and generate standard reports used in common decision making by all departments of a firm. What is your verdict as to Louisville Slugger's failure or success in integrating an ERP system in their operations ?

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Answer #1

Louisville Slugger opted for the ERP implementation because they wanted to solve the given problems:

  • Poor Inventory tracking
  • Poor communication lines between departments
  • Difficulty in making an order entry
  • Difficulty in tracking return orders

The ERP system was implemented in the firm to solve the above problems. The ERP system aimed at combining all data sources into a central repository. This would facilitate the streamlining of any kind of information.

The ERP systems were successfully integrated with the firm’s business structure. This got reflected in the increase in company’s performance and customer satisfaction, post ERP implementation.

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