Question

37

A ___________ process that uses an impartial and neutral individual is most appropriate when a compromise solution or a solution of concessions is recognized as desirable by both sides of an employment dispute.

a.		Ombudsman
b.		Mediation
c.		Arbitration
d.		Step review process

Answer 1

b.

Mediation

In Mediation, a Mediator attempts to resolve the disputes by facilitating dialogs between the parties in order to reach to an agreement. The Mediator is actually an neutral and impartial person who is the most appropriate when a compromise solution is likely to be achieved. However, it is to be noted that the result is not definite and binding upon the parties as in case of the Arbitration. Therefore, in the cases where the solutions of the concessions are recognizable and the parties on both sides of an employment disputes are reasonable, Mediation process is conducted.