Question

Which of the following is not an element of the ISO 9001 quality system?

Select one:

a. resource management

b. documentation of a quality manual and procedures manual

c. purchasing as one element of product realization

d. design and development

e. market research

Answer 1

Ques- (e) Market research is not an element of ISO 9001 quality system.

ISO 9001 quality system: Guidelines for quality and/or environmental management systems auditing. Covers the area of auditing quality management systems. Provides guidance on the audit programs, and the conduct of internal or external audits

Elements of ISO 9001 quality systems:

1. engage in top management
2. identify key processes needed to meet objectives
3. implement QMS
4. build ISO 9001 based QMS
5. train staff and verify effective operation of the processes
6. manage QMS
7. if necessary, seek third party certification of QM