Question

QUESTION 28

John needs to change the culture in his company in order to keep it relevant and to keep up with the times. What is the first step he should take to increase the chances of success in effecting a cultural change?

		create a sense of urgency
		role modeling
		change the reward system
		change key players

As the lead on the new transition for your company you have created a new set of stories about employees that have demonstrated behaviors that align with the culture change. Based on the six steps to culture change you are implementing which of the following steps?

		Train
		Role model
		Change the reward system
		Create new stories and symbols

Answer 1

The process of change consists of six major steps such as –

1.       Create a sense of Urgency – It is required to communicate on the need for change effort, stating why it is important for employees.

2.       Change leaders and other key players - It is necessary for any organization for cultural change to be success, leader’s vision play a vital role. Therefore, necessary changes are needed at top level or change of employees who may be act as barrier towards change.

3.       Role modeling – It is needed for employees to adapt their attitudes, behavior and belief to reflect, as per the expectations.

4.       Training – It is needed to train workforce on new norms and styles for behavior, which are essential to bring cultural change.

5.       Change in the reward system – This is effective in employee retention and attracting the talent pool.

6.       Create new stories and symbols – It is needed to motivate employees by demonstrating the positive behavior as per culture change, and make sure the new values appearing from culture change are well communicated.

Hence, Answer 1: John needs to change the culture in his company in order to keep it relevant and to keep up with the times. What is the first step he should take to increase the chances of success in effecting a cultural change?

Answer: create a sense of urgency

Answer 2: As the lead on the new transition for your company you have created a new set of stories about employees that have demonstrated behaviors that align with the culture change. Based on the six steps to culture change you are implementing which of the following steps?

Answer: Create new stories and symbols