Q2. What internal resources and assets does JetBlue have, that may give it a competitive advantage? Critically discuss whether Jet Blue position is supported by its value chain and other internal resources. (35 marks- 800 words)
Answer -
JetBlue Is a major american low cost airline which provide high quality services at fair price .it is established in 1998.
Its internal resources are the key factor behind the success of jetblue .
See the amazing internal resources of JetBlue
1-PRODUCTIVE PEOPLE
Employees are highly talented they know how to treat and retain the customer .always they offer attractive service to customer
2-SERVICE VALUE
Basically jetblue is doing value oriented business .giving importance to customer satisfaction .
3-TALENTED MANAGEMENT
The management panel is highly experienced and efficient team .
4-EFFICIENT INFRASTRUCTURE .
5-WELL THOUGHT OUT RULES .
We can undoubtley said that this efficient internal resources are the key element behind the success of jetBlue .they earned a position in the customer mind by providing high quality service at fair price .
The most important competitive advantage of jetBlue is its VALUE ORIENTED BUSINESS .
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