Question

Heuristic evaluation can simply be defines as a methodical procedure to check user interface for usability problems. Once a usually problem is detected in design, they are attached as an integral part of constant design processes. As a heuristic evaluator, you have been contracted by a mobile phone manufacturing company to evaluate their 2019. Version of a brand of their phone and compare it to their 2010 version of the same brand and present a 3 paged report to them on whether in their quest to innovate, they were able to meet all your evaluation guidelines or not, indicating clearly which guidelines they met and which ones they failed to meet

Answer 1

Evaluation of Guidelines –

1. The testing ability should be increased .It should be known what to test and how.

2. The targeted users and their goal should be made clear

3. Around four to six evaluations should be selected.

4. The devices should be evaluated in both deep and summarised manner depending on tasks and goals.

5.1st run of test

6.2nd run of test

7. Analysis the final results of the evaluation and should be modified accordingly.

Guidelines which meet

1.The goals of the users have been understood and devices are more practical.

2.Modification in display setting like themes/icons pack have been provided.

3. A user can make a voice call over Wi-fi.

4. The devices get a boost of RAM when playing a heavy game.

5. Camera’s usability increased and AI is introduced for face unlocking etc.

Guidelines which does not meet

1. Transfer rate of data has not been increased.

2. Drainage of battery is still not reduced.

3. Devices heat up very quickly.

4. Devices still hang at the time of error.