Question

Considering that there are millions of resumes posted on the Web, what steps should recruiters follow...

Considering that there are millions of resumes posted on the Web, what steps should recruiters follow to screen out unqualified candidates in a fair and nondiscriminatory manner?

What are some errors that an interviewer may commit? Describe them and any potential legal implications of committing these errors.

Homework Answers

Answer #1

For screening out unqualified candidates in a fair and undiscriminatory manner recruiters can follow some steps :

  1. Making it very clear about what special skills are required for applying for the job at the top of the advertisement makes it easier for applicants to apply accordingly. It makes it clear to the applicants that if they lack those skills they need not apply at all.
  2. Recruiters can ask applicants to go through a video interview which would be sent to them. This will help recruiters to cross examine the applicants and cut down on some applications.
  3. Including questions that can help recruiters cut down on number of applicants can help solve the issue. recruiters can ask questions like years of experience a applicant may have, his highest educational qualification and the likes.This helps in narrowing down applicants to who meet the minimum requirement.
  4. Recruiters can go ahead and check their social networking sites to know what kind of person the applicant could be. This gives an approximate idea to the recruiter about the applicant and helps in cutting down on applications.
  5. Automating the system to do the screening out of applications can help a big deal. Artificially intelligent machines can help by identifying some key words or sentences in the resume and screen out candidated based on their relevance to the job advertisement.

SOME ERRORS THAT AN INTERVIEWER MAY COMMIT:

  1. An interview is a process which can give lots of information about what kind of person the candidate could be. So, asking the right questions to the applicant and not beating around the bush would be the right thing to do. If irrelevant and bad questions are asked it gives wrong information about the applicant and hiring such a candidate would eventually be a bad hire.
  2. Interviewer should cross check the references given by the appliant to know about the performance and nature of the candidate. It could be vital information from an ex employer missed out while hiring leading to hiring error.
  3. Making asumptions based on the past employment or any personal information provided by the applicant could lead to loosing out on well qualified candidated for the job. This can also be considered as discrimination by employer.
  4. Drawing conclusions based on first impression could be a wrong thing to do. For example, If first impression goes wrong, could be hand shake, appearance or being late, asking questions and taking decisions based on the impression created could lead to wrong/ miscalculation about the candidate and sometimes lead to loosing out on the right candidate for the job profile.
  5. Rushing through the interview could make the interviewer miss out on important information about the candidate. The complete process of hiring needs to be done patiently and has to be a time consuming process. Going through the process very fast could lead to wrong hiring.

  • Discrimination while hiring could lead to serious legal implications and interviewers need to be aware about what behaviour or decisions can drag them into legal problems. Different countries have different laws regarding errors committed while hiring. These could be anything from personal appearance, race, ethnicity, gender, age, disability, religion, marital status, single parent, if they have children, how many children. decisions taken based on these factors and discrimination felt due to the same can be disasterous for the employer/ interviewer.
  • letting social media profile decide employement chances. The digital world has footprints of almost everyone today and many employers use this trick to assess candidates. But, discriminating someone wrongly could lead to legal implications.
  • Employers should be aware of laws. Not knowing the laws is not an excuse or exception to commit the error.
  • Laws differ in different countries. In USA, the ADA( Americans with Disability Act ) protects people from facing discrimination due to their ability during employement.
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